Terms of use

This document is prepared to align with the Saudi E-Commerce Law and the Personal Data Protection Law (PDPL). It is for general informational purposes and does not replace tailored legal review for your situation.

Last updated: Thursday, 27 August 2026 (13/02/1448 AH)

1. Preamble and Contracting Parties

Welcome to TeamBoard, a Saudi platform for task, project, and team management (referred to below as the “Platform” or “we”). These terms govern your use of the Platform and its services via https://teamboard.sa and its applications.

Registered users are referred to as the “User” or “you”. By using the Platform, you agree to these terms. Completing registration constitutes express acceptance of them.

2. Nature of the Service

The Platform provides users — whether individuals, teams, or organizations — with the following tools:

  1. Creating workspaces and managing projects and tasks.
  2. Kanban boards, sprints, labels, and priorities.
  3. Managing members, roles, and permissions within the team.
  4. Real-time chat and collaborative whiteboards.
  5. Forms for data collection, and ticketing.
  6. AI features to refine tasks within allocated usage limits.
  7. Payments and subscriptions via the approved payment gateway (Moyasar).

3. User Account and Registration

3/1 The User must provide accurate and complete registration details (name, email, phone number, password) and is solely responsible for their accuracy.

3/2 The User must keep login credentials (password) confidential. Any activity from the account is deemed to originate from the User unless the Platform is notified in writing of a breach or loss.

3/3 The Platform may suspend or terminate an account for violating these terms or providing inaccurate information.

4. User Obligations

The User agrees not to:

  1. Use the Platform for any activity that violates applicable laws of the Kingdom of Saudi Arabia or public morals.
  2. Upload or publish content that violates Islamic Sharia or public order, or that incites hatred, discrimination, or violence.
  3. Infringe the intellectual property rights of others or of the Platform.
  4. Attempt to hack the Platform, disrupt its operation, or exploit vulnerabilities.
  5. Resell or redistribute the service without written consent from the Platform.
  6. Use accounts in a way that harms Platform performance or other users.

5. Intellectual Property

5/1 All intellectual property rights in the Platform (software, designs, interfaces, trademarks) belong to the Platform or its licensors. The User receives only a right to use them under these terms.

5/2 User content (tasks, files, chats) remains owned by the User, who grants the Platform a non-exclusive license to process it to provide the service.

6. Subscriptions and Payments

6/1 Payments and subscriptions are processed through the approved payment gateway (Moyasar) and are subject to that gateway’s terms and policies.

6/2 All prices are shown in Saudi Riyal and include VAT where applicable.

6/3 The Platform may change plan prices and limits (such as members, storage, and AI credit) as announced on the Platform.

6/4 If payment is late or fails, the Platform may suspend the account or reduce its privileges until settlement.

7. Limitation of Liability

7/1 The Platform is provided “as is” without express or implied warranties of uninterrupted or fault-free operation. The User is responsible for their use of it.

7/2 To the maximum extent permitted by law, the Platform is not liable for any indirect or incidental damages arising from use of or inability to access the Platform, unless caused by willful misconduct or gross negligence of the Platform.

7/3 The User is responsible for backing up important data.

8. Changes to these Terms

The Platform may amend these terms from time to time. Updates are published on this page with a revised last-updated date. Continued use after publication constitutes acceptance of the amendments.

9. Termination

9/1 Either party may end use of the service, provided the User retains the right to export their data within the period set by the Platform before final account closure.

9/2 If termination results from a material User breach, the Platform may deny access without refund of amounts paid.

10. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. The competent courts in the Kingdom have exclusive jurisdiction over any dispute arising from them.

11. Contact and Complaints

For any inquiry or complaint about these terms, write to us at support@teamboard.sa or via the «Contact Us» page on the Platform.

Contact